Break down barriers by allowing people to better understand and empathize with one another.
Are you ready to build a culture of trust?
People don't leave companies, they leave managers. They have a direct impact on turnover. Many managers are unsure about the best approach to effectively delegate, motivate, and develop their people. When this happens, they are unable to fully leverage the talent of their team.
Clients want to work with salespeople who listen and understand their needs. Self-absorbed salespeople who sell like they want to be sold are missing out on 75% of their sales opportunities. They fail to get the prospect's attention, gain their trust and secure their business.
Your support staff is the backbone of the organization. When they are not aligned with sales and leadership the mission of the organization is in jeopardy. An "us vs. them" mindset between sales and operations or support and leadership create silos that result in lost productivity, a lack of creativity, low employee satisfaction and a dysfunctional culture.
We all show up at work with a lifetime of experiences with other people - some great, some less than great, some terrible. At any moment, our ability to listen, trust, take input, take action, push back, and cut slack depends on our social and emotional know-how. It is important to recognize our natural tendencies so we can adapt when those tendencies no longer serve us.
We are all delightfully and uniquely our own person, so a one-size-fits-all approach is doomed to fail. Whatever the topic - communication, leadership, sales, emotional intelligence - the specific lessons learned will be different from person to person. The need to tailor learning to each person is imperative.
We are relational beings and we learn social and emotional skills from other people. People have to challenge their habits and beliefs in a safe, social setting that gradually opens their eyes to new ways of relating to others. Live team training is the best option when the goal is to improve team's interactions and culture.
Working on social and emotional skills can take time. We fall back on the natural behavioral preferences that have guided (and misguided) us our whole lives, especially when things get tense. With practice and reinforcement, we are more likely to apply our newly learned skills in real-time situations, ultimately leading to behavior change.
"As a salesperson, understanding the sales tendencies of my own personality and being able to assess the tendencies of my clients helped me connect with them in a more efficient and meaningful manner which led to increased sales and a larger pipeline.
As a supervisor of salespeople, I eagerly hired her to continue this training with my team, knowing it would yield positive results. Her training has also allowed me to build better relationships with my team and helped me to find the best ways to motivate them.
Kim's classes are lively and interactive. I appreciate how available she is for feedback. She encourages us to bounce ideas off her even after our sessions are complete. Kim Beckett is an excellent resource for your business!"
"Kim is totally amazing as a businessperson, business consultant, and as a human being. I hope to utilize her expertise more through the Small Business Development Center (SBDC) in the future.
She is sensitive to the particular client's needs, temperament, vision, and goals, and shares great resources, advice, encouragement, and her personal story/journey and what works for her.
In the short time that I have worked with her, we have covered networking, sales, moving out of one's comfort zone, issues for women business owners, and the importance of small steps and consistency. She is a role model for me!
Her use of the DISC assessment for sales is TOTALLY BRILLIANT, unusual and so out of the box. It has helped me accept the natural way I am wired and how to build on that for sales success."
"We hired Beckett Consulting to design sales and leadership training for our retail and wholesale sales force.
She worked closely with us to design a comprehensive program to give our teams every advantage needed to conquer the market of today and the changing market of tomorrow.
Each module created provides the latest concepts, tactics, strategies and tools to pave the way for achievement and success."
"It has been a pleasure working with Kim over the past several years. She has breathed new life into our new member orientation with her engaging redesign. New members leave the session inspired to take full advantage of their chamber membership.
Our Leadership Delray participants truly benefit from her session, The Power of Connection. Not only do they learn more about themselves, but they also build stronger connections with each other as a result of the shared experience. It is one of the highlights of our eight-month program!"
Taking that first step is seldom easy. That's why it's important to discuss your current situation, where you feel you need help and why the timing is right to get started. We do this on a complimentary call designed to clarify your needs, assess fit, timing and budget.
Based on our conversations, we work together to select the most suitable training and/or coaching solution to achieve your desired outcomes and work within your budget.
We'll get your training and/or coaching sessions scheduled and get your team excited about their upcoming professional development opportunity.
Unlock the potential of your people with personalized insights
High-impact training designed to meet your business objectives
Create leaders who are centered, focused and inspiring
Spark collaboration with an inclusive team meeting